Returns & Exchanges
We want you to love your Songbird Collection pieces, but if something isn't quite right, we accept returns and exchanges on unworn items within 30 days of delivery. Our goal is to ensure you feel confident and beautiful in every garment you purchase.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous delivery markings.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.