Frequently Asked Questions
Everything you need to know about your Songbird Collection experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express options are available at checkout for those who need their fashion fix sooner.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your domestic return process.
How do I know what size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Songbird Collection is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes in over 70% of our seasonal lineups.
Do you ship internationally?
Yes, we currently ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.